Samsung OfficeServ 7000 Series - Report Trunk Abandon Data

CHAPTER 2. MMC Programming
2-134
© SAMSUNG Electronics Co., Ltd.
[415] REPORT TRUNK ABANDON DATA
Allows the system administrator or technician to enable or disable the reporting of
abandoned trunk line calls for which CLIP information has been collected on a per-trunk
basis. There are two options for this MMC:
No Option Description
0 REPORT: NO Abandoned call records for incoming calls with CLIP information will not
be printed on SMDR or stored in the system call abandon list.
These records will continue to be stored in the station review list.
1 REPORT: YES Abandoned call records for incoming calls with CLIP information will be
printed on SMDR and stored in the system call abandon list.
These records will also be stored in the station review list.
DEFAULT DATA
ALL TRUNKS REPORT: YES
ACTION DISPLAY
1)
Press Transfer button and enter 415.
Display shows:
[701] TRK ABNDN
REPORT:YES
2) Dial trunk number. (e.g., 705)
OR
[705] TRK ABNDN
REPORT:YES
Use Volume button to select trunk and press Right
Soft button to move cursor.
3) Dial 1 for YES or 0 for NO.
OR
[705] TRK ABNDN
REPORT:NO
Use Volume button to select option and press Right
Soft button to return to step 2.
4) Press Transfer button to save and exit.
OR
Press Speaker button to save and advance to next MMC.
RELATED ITEMS
MMC 725 SMDR OPTIONS