CHAPTER 2. MMC Programming
2-208
© SAMSUNG Electronics Co., Ltd.
(Continued)
No Option Description
09 AUTO LOG OUT This YES/NO option determines if a station will automatically log
out of the UCD group when the RING NEXT timer expires.
This setting will be ignored if the RING NEXT timer is set to 000.
10 ALLOUT FINAL This YES/NO option determines if calls forward to the UCD final
destination when all stations are logged out of the UCD group.
If no UCD final destination is assigned then the call will
disconnect.
11 AGENT PIN NO This YES/NO option determines if an agent is required to enter
an Agent ID when logging on to this group. The Agent ID can be
12 GROUP BUSY NEXT This YES/NO option determines if all agents are busy, specifies
whether the next port is called immediately during overflow time.
DEFAULT DATA
FIRST MSG: 61
SECOND MSG: 62
EXIT CODE: NONE
RETRY COUNT: 03
FINAL DEST: 500
RING NEXT: 30 SEC
UCD RECALL: 10 SEC
MOH SOURCE: NONE
WRAP-UP: 10 SEC
AUTO LOG OUT: ON
ALL OUT TO FINAL: OFF
AGENT PIN NO: OFF
GROUP BUSY NEXT: OFF
To Next Page
Loading...
