Error Messages and Codes 3-19
Jam Errors
Jam at Fuser: Jam F
■ Reseat the Fuser.
■ Remove the Fuser and check for any obstructions, media or debris.
■ Cycle printer power.
■ If the problem persists, follow the procedure below.
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To avoid the potential of electric shock, ensure the power to the printer is off
and the power cord is disconnected from the wall outlet prior to performing
Step 2 of the following troubleshooting procedure..
Troubleshooting Reference
Applicable Parts Wiring and Plug/Jack Map References
Fuser, PL 8.1.1 “Drive Section” on page 10-18
Exit Sensor/Actuator, PL 8.1.7 “Fuser Assembly” on page 10-21
Motor Driver Board, PL 12.1.12 “Map 1” on page 10-6
Troubleshooting Procedure
Steps Actions and Questions Yes No
1
Check the following for evidence of fault or
damage:
Exit Actuator & Sensor, PL 8.1.7
Fuser Assembly, PL 8.1.1
Front Cover, PL 1.1.2
Chute Assembly In, PL 5.1.1
Transfer Roller, PL 8.1.12
Imaging Unit, PL 9.1.3
Replace the
part(s) concerned.
Go to Step 2.
2
Remove the Fuser and check for broken or
bent pins.
Replace the parts
concerned.
Go to Step 3.
3
Reinstall the Fuser.
Does error recur after the Fuser Assembly
has been replaced?
Go to Step 4. Complete.
4
Use service diagnostics to test the Exit
Sensor.
Does the sensor function correctly?
Go to Step 9. Replace the
Fuser Assembly.
Go to Step 5.
5
Does error recur after the Fuser is replaced Go to Step 6. Complete.