3-28 Phaser 6250 Color Laser Printer Service Manual
Jam at Registration Roller: Jam RR
■ Check the paper path especially in the area of the registration roller and turn
chute assembly for obstruction or debris.
■ Try picking paper from a different tray.
■ Ensure the media being used is a supported type.
■ Remove, fan, and reload the media.
■ Cycle printer power.
■ If the problem persists, follow the procedure below.
Note
In some instances the error code will clear after power is cycled to the
printer, but will reappear with the next print. Check for a piece of paper fan-
folded behind the turn chute assembly or below the registration roller.
Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack Map References
Chute Assembly Registration, PL 9.1.6 “Paper Feed” on page 10-25
Troubleshooting Procedure Table
Steps Action and Questions Yes No
1
Check the following for evidence of fault
or damage.
Registration Actuator, PL 9.1.9
Chute Assembly Registration, PL 9.1.6
Clean or replace
the parts
concerned.
Go to Step 2.
2
Use service diagnostics to test the
Registration Sensor.
Does sensor function correctly?
Go to Step 6. Go to Step 3.
3
Check that the connection between the
Harness and the Registration Sensor is
properly connected and seated.
Go to Step 4. Reconnect
properly.
4
Check J181 <=> J18 on the Registration
Clutch Harness
for continuity.
See “Paper Feed” on page 10-25.
Go to Step 5. Replace the Chute
Assembly
Registration,
page 8-71.
5
Verify the voltage between P/J 18-3 <=>
P/J 18-2 on the Engine Control Board is
0 VDC.
Go to Step 6. Replace the
Registration
Sensor,
page 8-73.