ETAS ES800 - Displays of the Leds; Problems with ES800 Modules; Troubleshooting Problems

137 | Troubleshooting Problems
ETAS ES800 System | User Guide
15 Troubleshooting Problems
This chapter contains information about the following topics:
• Displays of the LEDs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137
• Problems with ES800 Modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137
15.1 Displays of the LEDs
When assessing the operating state and rectifying faults on the modules, please
note the display of the LEDs which provide information about the function of the
interfaces and the ES800 modules (see chapter 11.1 on page 71).
15.2 Problems with ES800 Modules
The following table lists some of the possible problems together with a possible
solution. In case of further questions, please contact our technical service (see
chapter
19 on page 235).
Problem Diagnostics questions Possible solutions
The module/module
stack is not found in
INCA using "Search for
hardware".
Is the hardware con-
nected to the PC?
Check whether the connec-
tion is intact.
Power supply Check whether your power
supply and measuring setup
meet the requirements listed
in chapter
14.4 on page 131.
Have you configured
the network card cor
-
rectly?
INCA, Config Tool and HSP
operation:
Check whether your network
card is configured according
to chapter
16.8.2 on page 147.
Check whether the function
for automatically switching to
power-save mode is deacti
-
vated on your PC network card
1)
. Deactivate this function.
Did you install the
required firmware on
the module?
Check with HSP whether the
required firmware is installed
on the module.
Have you installed the
required version of
INCA?
Check whether the INCA soft-
ware installed on your PC
meets the requirements listed
in chapter
16.8.3 on page 148.
Have you installed the
required version of the
INCA Add-on?
Check whether the INCA Add-
on installed on your PC meets
the requirements listed in
chapter
16.8.3 on page 148.
The LIN interface is not
initialized.
Have you installed the
INCA LIN Add-on?
Check whether the required
version of the INCA LIN Add-on
is installed (see chapter
16.8.3
on page 148).