Troubleshooting
Table 104: Client Certificate Errors
Error Message Error Condition How to troubleshoot:
Client Public Key
Certificate PEM Check
Failed
The client certificate
format is invalid.
Obtain a PEM-encoded client certificate.
Client Certificate has
expired
The client certificate has
expired.
Obtain a PEM-encoded client certificate.
Invalid Client Private Key
Password
The client private key
password is invalid.
Enter a valid client private key password.
Client Certificate is
invalid
The client certificate is
invalid.
Obtain a PEM-encoded client certificate.
CA Certificate
Compatibility Check
Failed
The client certificate
is not compatible with
the CA certificate in
the device or the CA
certificate is not installed
in the device.
Obtain a PEM-encoded client certificate
which is compatible with the PEM-encoded
CA certificate in the device or turn the Self-
signed option on.
Unrecognized certificate
format
Certificate format is
invalid.
Obtain a PEM-encoded client certificate.
Table 105: Errors During Wireless Network Connection
Error Message Error Condition How to troubleshoot:
CA Certificate has
expired
The CA certificate has
expired.
Obtain a PEM-encoded CA certificate.
Client Certificate has
expired
The client certificate has
expired.
Obtain a PEM-encoded client certificate.
CA and Client
Certificates have expired
The CA and Client
certificates have expired.
Obtain valid PEM-encoded CA and client
certificates.
CA Certificate is not
installed
The CA certificate is not
installed in the device.
Obtain a PEM-encoded CA certificate.
Client Certificate is not
installed
The client certificate is
not installed in the device.
Obtain a PEM-encoded client certificate.
CA and Client
Certificates are not
installed
The CA and client
certificates are not
installed in the device.
Obtain valid PEM-encoded CA and client
certificates.
Table 106: Errors During Network Connection
Error Message Error Condition How to troubleshoot:
IP address conflict The user entered an
invalid IP address.
Enter the correct IP address.
5864335-001-1  MAC
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5 A4/MAC
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5 A5/MAC
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