Troubleshooting
Error Message Error Condition How to troubleshoot:
Invalid subnet mask The user entered an
invalid subnet mask.
Enter the correct subnet mask.
Invalid default gateway The user entered an
invalid default gateway.
Enter the correct default gateway.
Invalid primary DNS The user entered an
invalid primary DNS.
Enter the correct primary DNS.
Invalid secondary DNS The user entered an
invalid secondary DNS.
Enter the correct secondary DNS.
LDAP Configuration Errors
Table 107: LDAP Configuration Errors
Error Message Error Condition How to troubleshoot:
LDAP Server unavailable The LDAP server does not
exist or the IP address or
server name is incorrect.
Verify and update the IP address,
server name, or port and test the
connection.
LDAP Server failure The connection to the server
fails due to any unknown
reasons (for example, the
server is down).
Verify that the server is up and test the
connection.
LDAP Server connection
timed out
The connection to the server
times out due to a network
connectivity issue.
Check the network connection and
test the connection again after
network connectivity resumes.
LDAP Server
Distinguished Name
does not exist
The distinguished name does
not exist in the LDAP server.
Verify and update the configured
distinguished name and test the
connection again.
LDAP authentication
failed
User login credentials are
invalid.
Enter correct login credentials and test
the connection again.
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