Troubleshooting/Service 
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Upper  
Display 
Lower  
Display 
Indicators  Controller 
Output 
Probable 
Cause 
Trouble- 
shooting 
Procedure 
Controller fails to go into “Slave” operation during communications  Communications 
Failure 
RS-485:  7.7.8 
Ethernet:  7.7.10 
Bad PV Reading  Bad In X 
Reading 
OK OK Analog Input 
Failure 
7.7.8 
 
Other symptoms 
If a set of symptoms or prompts other than the one you started with appears while 
troubleshooting, re-evaluate the symptoms. This may lead to a different troubleshooting 
procedure. 
If the symptom still persists, refer to the installation section in this manual to ensure 
proper installation and proper use of the controller in your system. 
7.7   Troubleshooting Procedures 
Introduction 
The troubleshooting procedures are listed as they appear in Table 7-4. Each procedure 
describes what to do if you have that particular failure and how to do it or where to find 
the data needed to accomplish the task. 
 
 WARNING—SHOCK HAZARD 
TROUBLESHOOTING MAY REQUIRE ACCESS TO HAZARDOUS LIVE 
CIRCUITS AND SHOULD ONLY BE PERFORMED BY QUALIFIED SERVICE 
PERSONNEL. MORE THAN ONE SWITCH MAY BE REQUIRED TO DE-
ENERGIZE UNIT BEFORE SERVICING. 
 
Equipment needed 
You will need the following equipment in order to troubleshoot the symptoms listed: 
• Multimeter – Capable of measuring millivolts, volts, milliamps and resistance. 
• Calibration sources – T/C, mV, Volt, etc.