Troubleshooting/Service 
3/07  UDC3500 Universal Digital Controller Product Manual  325 
 
7.7.6 Procedure #6 – Alarm Relays 
 
ATTENTION 
If the controller is configured to use the same relay for more than one function, then the 
following priority is used to determine how the relay functions: Control Outputs take 
precedence over Alarms, which in turn take precedence over Time/Events, which in turn 
take precedence over Logic Gate Outputs. For example, if you select the Loop 2 Output 
Algorithm as Time Simplex (which uses Relay 3), enable Alarm 3 (which also uses 
Relay 3) and configure a Logic Gate to use Relay 3, then the instrument will use Relay 
#3 to perform the Time Simplex output and ignore the Alarm and Logic Gate functions. 
The prompts for the Alarm Outputs appear whether or not the alarm relays are 
physically present or used for some other function. This allows the Alarm status to be 
shown on the display and/or sent via communications to a host computer. 
 
Table 7-10 explains how to troubleshoot Alarm
 Relay Output failure. 
Table 7-10  Troubleshooting Alarm Relay Output Failure 
Step  What to do  How to do it 
1 
Check the alarm configuration 
data. If it is correct, check the 
field wiring.  
Reconfigure if necessary. 
Refer to Section 
3 – Configuration for 
details. 
2 
Check that the applicable alarm 
relay actuates properly 
depending on what you have set 
at prompt AxSxTYPE. 
If it does, check the field wiring. 
EXAMPLE: If the alarm type is set for PV, 
place the controller in manual mode. Vary 
the input to raise and lower the PV 
around the alarm setpoint. Listen for a 
click from the relay as the PV moves in 
either direction and note that the proper 
alarm annunciator turns ON and OFF as 
the PV moves past the alarm setpoint 
value. 
EXAMPLE: If the alarm is set for MAN, 
put the controller into manual mode. The 
alarm annunciator should be ON. Put the 
controller into automatic mode and the 
alarm annunciator should be OFF. 
3 
Check the contacts.  Make sure the NO or NC contact wiring is 
correct. 
Refer to Section 
2 – Installation for relay
 
contact information. 
4 
Change the relay and/or the 
relay output board. 
Installation instructions supplied with the 
new relay or board.