Troubleshooting/Service 
328  UDC3500 Universal Digital Controller Product Manual  3/07 
7.7.9 Procedure #9 – RS-485 
Table 7-13 explains how to troubleshoot a RS 485 Communications failure. 
Table 7-13  Troubleshooting a RS-485 Communications Failure 
Step  What to do  How to do it 
1 
Check the Address Number, 
ComState and Baud Rate 
settings. 
See Section 
3.23. 
2 
Check if the controller is wired 
correctly to the Network. 
See Section 2.7 for wiring diagrams. 
3 
Determine if the 
Communications board is faulty 
by running a LOCAL 
LOOPBACK TEST. 
If the test fails, replace the 
board. If the test passes, the 
problem is most likely 
elsewhere in the 
communications network. 
Disconnect the communications cable from the 
rear terminals. Run the Local Loopback Test. 
P
ress 
Setup key until you see: 
 
COM
Lower Display
SET UP
Upper Display
 
Press 
Func-Loop 1/2 key until you see: 
 
 
LOOPBACK
Lower Display
DISABLE
Upper Display
 
Press 
or and you will see: 
 
LOOPBACK
Lower Display
ENABLE
Upper Display
 
Press 
Lower Display key and you will see: 
 
 
LOOPBACK
Lower Display
START
Upper Display
 
Then you will see either PASS or FAIL in the 
Upper Display. The test will run until the 
operator disables it or until the unit is power-
cycled. 
If you see FAIL, go to Step 4. If you see PASS, 
then the problem is most likely not in the 
instrument, but somewhere else in the 
network. Reconnect the communications cable 
and then go to Step 7.