Action Yes No
Step 23
a Enter the Diagnostics menu, and then navigate to:
Additional input tray diagnostics > Sensor tests
b Find the sensor (Pick roller index (tray 2)).
Does the sensor status change while toggling the sensor?
Go to step 27. Go to step 24.
Step 24
a Remove the optional tray left cover. See “250‑ and 550-sheet
tray left cover removal” on page 496.
b Check the sensor cable on the optional tray controller board
for proper connection.
Is the cable properly connected?
Go to step 26. Go to step 25.
Step 25
Reseat the cable.
Does the problem remain?
Go to step 26. The problem is
solved.
Step 26
Replace the sensor. See
“Sensor (250‑ and 550-sheet tray pick
roller index) removal” on page 508.
Does the problem remain?
Go to step 27. The problem is
solved.
Step 27
Check if the source tray paper feeder and its actuators are
functional, properly installed, and free of damage.
Are the paper feeder and its components functional, properly
installed, and free of damage?
Go to step 29. Go to step 28.
Step 28
Reinstall or replace the paper feeder. See
“250‑ and 550-sheet
tray paper feeder removal” on page 504.
Does the problem remain?
Go to step 29. The problem is
solved.
Step 29
a Remove the source tray left cover. See “250‑ and 550-sheet
tray left cover removal” on page 496.
b Make sure that the source tray controller board is properly
installed. Reseat all the cables on the controller board.
Does the problem remain?
Go to step 30. The problem is
solved.
4064
Diagnostics and troubleshooting
138
To Next Page
Loading...
