Action Yes No
Step 9
Check the mailbox transport drive gear for damage.
Is the drive gear free of damage?
Go to step 11. Go to step 10.
Step 10
Replace the gear. See
“Mailbox transport drive gear removal” on
page 663.
Does the problem remain?
Go to step 11. The problem is
solved.
Step 11
Make sure that the controller board of the aected optional bin is
properly installed. Reseat all the cables on the controller board.
Does the problem remain?
Go to step 12. The problem is
solved.
Step 12
Check the aected controller board and its connector pins for
damage.
Are the bin controller board and its connectors free of damage?
Contact the next
level of support.
Go to step 13.
Step 13
Replace the bin controller board. See
“Mailbox controller board
removal” on page 667.
Does the problem remain?
Contact the next
level of support.
The problem is
solved.
Sensor (mailbox pass‑through 1) static jam service check
Action Yes No
Step 1
Make sure that all the optional bins are properly installed.
Does the problem remain?
Go to step 2. The problem is
solved.
Step 2
Open all optional bin doors, and then check the paper path and
bins for paper fragments and partially fed paper.
Is the paper path free of paper fragments and partially fed paper?
Go to step 4. Go to step 3.
Step 3
Remove the paper fragments and partially fed paper.
Does the problem remain?
Go to step 4. The problem is
solved.
4064
Diagnostics and troubleshooting
209
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