Action Yes No
Step 2
Reseat or replace the cables.
Does the problem remain?
Go to step 3. The problem is
solved.
Step 3
Restart the printer.
Does the problem remain?
Go to step 4. The problem is
solved.
Step 4
Replace the motor (main). See
“Main motor drive removal” on
page 410.
Does the problem remain?
Go to step 5. The problem is
solved.
Step 5
Restart the printer.
Does the problem remain?
Contact the next
level of support.
The problem is
solved.
Fuser temperature error service check
Action Yes No
Step 1
Check the fuser for proper installation.
Is the fuser properly installed?
Go to step 3. Go to step 2.
Step 2
Reinstall the fuser.
Does the problem remain?
Go to step 3. The problem is
solved.
Step 3
Check if the fuser is a genuine and supported Lexmark unit.
Is the fuser a genuine and supported Lexmark unit?
Go to step 4. Go to step 6.
Step 4
Check if the fuser type is compatible with the specific model of the
printer.
Are the fuser and printer compatible?
Go to step 5. Go to step 6.
Step 5
Check the fuser life.
Is the fuser still within its rated or recommended life?
Go to step 7. Go to step 6.
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Diagnostics and troubleshooting
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