Action Yes No
Step 8
Make sure that the HPU controller board is properly installed.
Reseat the cables on the HPU controller board.
Does the problem remain?
Go to step 9. The problem is
solved.
Step 9
Check the HPU controller board and its connector pins for damage.
Are the HPU controller board and its connectors free of damage?
Go to step 10. Contact the next
level of support.
Step 10
Make sure that the controller board of the aected optional bin is
properly installed. Reseat all the cables on the controller board.
Does the problem remain?
Go to step 11. The problem is
solved.
Step 11
Check the aected controller board and its connector pins for
damage.
Are the bin controller board and its connectors free of damage?
Contact the next
level of support.
Go to step 12.
Step 12
Replace the bin controller board. See
“Staple, hole punch finisher
controller board removal” on page 705.
Does the problem remain?
Contact the next
level of support.
The problem is
solved.
SHPF transport drive jam service check
Action Yes No
Step 1
Make sure that all the optional bins are properly installed.
Does the problem remain?
Go to step 2. The problem is
solved.
Step 2
Clean all the optional bin doors, and then check the paper path
and bins for paper fragments and partially fed paper.
Is the paper path free of paper fragments and partially fed paper?
Go to step 4. Go to step 3.
Step 3
Remove the paper fragments and partially fed paper.
Does the problem remain?
Go to step 4. The problem is
solved.
4064
Diagnostics and troubleshooting
230
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