Action Yes No
Step 4
Clear the optional bin paper path rollers of any dirt and
contamination.
Does the problem remain?
Go to step 5. The problem is
solved.
Step 5
a Enter the Diagnostics menu, and then navigate to:
Output bin quick feed > Feed to all bins
b To uc h Single or Continuous.
Does the problem remain?
Go to step 6. The problem is
solved.
Step 6
a Remove the SHPF left cover. See “Staple, hole punch finisher
left cover removal” on page 699.
b Reseat the cable on the motor (SHPF transport) and on the
SHPF controller board.
Does the problem remain?
Go to step 7. The problem is
solved.
Step 7
Check the motor (SHPF transport) for improper installation and
damage.
Is the motor properly installed and free of damage?
Go to step 9. Go to step 8.
Step 8
Reinstall or replace the motor. See
“Motor (SHPF transport)
removal” on page 713.
Does the problem remain?
Go to step 9. The problem is
solved.
Step 9
Check the SHPF drive gear for improper installation and damage.
Is the drive gear properly installed and free of damage?
Go to step 11. Go to step 10.
Step 10
Reinstall or replace the gear. See
“SHPF drive gear assembly
removal” on page 716.
Does the problem remain?
Go to step 11. The problem is
solved.
Step 11
Make sure that the controller board of the aected optional bin is
properly installed. Reseat all the cables on the controller board.
Does the problem remain?
Go to step 12. The problem is
solved.
4064
Diagnostics and troubleshooting
231
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