Action Yes No
Step 6
Replace the toner cartridge shutter actuator. See
“Toner cartridge
shutter actuator removal” on page 430.
Does the problem remain?
Go to step 7. The problem is
solved.
Step 7
Check the sensor (toner cartridge shutter) for improper installation
and damage.
Is the sensor properly installed and free of damage?
Go to step 9. Go to step 8.
Step 8
Reinstall or replace the sensor. See
“Sensor (toner cartridge
shutter) removal” on page 430.
Does the problem remain?
Go to step 9. The problem is
solved.
Step 9
a Remove the right cover. See “Right cover removal” on
page 420.
b Check the sensor cable and the cable J8 on the controller
board for proper connection.
Is the cable properly connected?
Contact the next
level of support.
Go to step 10.
Step 10
Reseat the cable.
Does the problem remain?
Contact the next
level of support.
The problem is
solved.
5y user attendance errors
58–59 user attendance messages
Error code Description Action
58 The optional trays or optional bins installed are
too many.
See
“Excess optional trays or optional bins
service check” on page 300.
59 The optional tray or optional bin is incompatible
with the printer.
See
“Incompatible optional trays or optional
bins service check” on page 300.
4064
Diagnostics and troubleshooting
299
To Next Page
Loading...
