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Lexmark MS821 Service Manual

Lexmark MS821
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Diagnostics and troubleshooting
Troubleshooting precautions
CAUTION—SHOCK HAZARD: When you see this symbol on the product, there is a danger from
hazardous voltage in the area of the product where you are working. Unplug the product before you
begin, or use caution if the product must receive power in order to perform the task.
CAUTION—SHOCK HAZARD: This product uses an electronic power switch. It does not physically
disconnect the input AC voltage. To avoid the risk of electrical shock, always remove the power cord
from the printer when removal of the input AC voltage is required.
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock while troubleshooting with covers
removed or doors open, do not touch the exposed wires or circuits while the printer is connected to an
electrical outlet.
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock and to prevent damage to the printer,
remove the power cord from the electrical outlet and disconnect all connections to any external devices
before you connect or disconnect any cable, electronic board, or assembly.
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot
component, allow the surface to cool before touching it.
CAUTION—PINCH HAZARD: To avoid the risk of a pinch injury, use caution in areas marked with this
label. Pinch injuries may occur around moving parts, such as gears, doors, trays, and covers.
Précautions de dépannage
ATTENTION—RISQUE D'ELECTROCUTION : Ce symbole indique un danger lié à des niveaux de
tension dangereux dans la zone du produit à manipuler. Débranchez le produit avant de commencer, ou
agissez avec prudence si le produit doit être alimenté pour eectuer l'opération.
ATTENTION—RISQUE D'ELECTROCUTION : Ce produit utilise un commutateur d'alimentation
électronique. Il ne déconnecte pas physiquement la tension d'alimentation CA. Pour éviter tout risque
d'électrocution, débranchez toujours le cordon d'alimentation de l'imprimante lorsque vous devez
déconnecter la tension d'alimentation CA.
ATTENTION—RISQUE D'ELECTROCUTION : Pour éviter tout risque d'électrocution lors du dépannage
de l'imprimante avec les capots retirés ou les portes ouvertes, prenez garde de ne pas toucher les
fils
ou circuits dénudés si l'imprimante est connectée à une prise électrique.
ATTENTION—RISQUE D'ELECTROCUTION : Pour éviter tout risque d'électrocution et éviter
d'endommager l'imprimante, débranchez le cordon d'alimentation de la prise électrique et déconnectez
toute connexion à tout périphérique externe avant de brancher ou débrancher des câbles ou circuits et
assemblages électroniques.
ATTENTION—SURFACE CHAUDE : L'intérieur de l'imprimante risque d'être brûlant. pour réduire le
risque de brûlure, laissez la surface ou le composant refroidir avant d'y toucher.
ATTENTION : RISQUE DE PINCEMENT : Pour éviter tout risque de blessure par pincement, agissez
avec précaution au niveau des zones signalées par cette étiquette. Les blessures par pincement
peuvent se produire autour des pièces mobiles telles que les engrenages, portes, tiroirs et capots.
4064
Diagnostics and troubleshooting
41

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Lexmark MS821 Specifications

General IconGeneral
USB connectorUSB Type-A / USB Type-B
Direct printingYes
Standard interfacesEthernet, USB 2.0
Optional connectivityParallel, Serial (RS-232), Wireless LAN
USB 2.0 ports quantity2
ColorNo
Print technologyLaser
Maximum resolution1200 x 1200 DPI
Time to first page (black, normal)4.5 s
Print speed (black, normal quality, A4/US Letter)52 ppm
DisplayLCD
CertificationICES-003 Class B, BSMI Class B, VCCI Class B, US FDA, UL 60950-1, FCC Class B, cUL CAN/CSA-C22.2 60950-1, NOM, CB EN/IEC 60950-1, CB EN/IEC 60825-1, CE DoC (EN 62301 Class B, EN 62311, CE EN/IEC 60950-1, CE EN/IEC 60825-1, EN 61000-3, EN 55022 Class B, EuP, EN 55024, UL), EFTA (CE), KCC, CCC, CECP, CEL, C-tick DoC, UL-AR, KC mark, UL GS mark, EC 1275, MET-I, ISO 532B, ECMA-370, TED, GOST-R, SII, TER
Product colorBlack, White
Display diagonal2.4 \
Market positioningEnterprise
Power consumption (ready)39 W
Power consumption (printing)670 W
Energy Star Typical Electricity Consumption (TEC)2.1 kWh/week
Country of originChina
Maximum duty cycle250000 pages per month
Recommended duty cycle3000 - 50000 pages per month
Number of print cartridges1
Page description languagesMicrosoft XPS, PCL 5e, PCL 6, PDF 1.7, PPDS, PostScript 3, XPS
Internal memory512 MB
Processor frequency1000 MHz
Maximum internal memory4608 MB
Sound pressure level (printing)57 dB
Sound pressure level (duplex printing)56 dB
Mac operating systems supportedMac OS X 10.1 Puma, Mac OS X 10.11 El Capitan, Mac OS X 10.12 Sierra, Mac OS X 10.6 Snow Leopard, Mac OS X 10.7 Lion, Mac OS X 10.8 Mountain Lion, Mac OS X 10.9 Mavericks
Linux operating systems supportedFedora 23, Fedora 24, Fedora 25, Fedora 26, Fedora 27, RedHat EL Linux 7.0, Ubuntu 16.04, Ubuntu 16.10, Ubuntu 17.10, openSUSE 13.2, openSUSE 42.3
Server operating systems supportedSUSE Linux Enterprise Server 10, SUSE Linux Enterprise Server 11, SUSE Linux Enterprise Server 12
Windows operating systems supportedWindows 10, Windows 10 Education, Windows 10 Education x64, Windows 10 Enterprise, Windows 10 Enterprise x64, Windows 10 Home, Windows 10 Home x64, Windows 10 IOT Core, Windows 10 Pro, Windows 10 Pro x64, Windows 10 x64, Windows 7, Windows 7 Enterprise, Windows 7 Enterprise x64, Windows 7 Home Basic, Windows 7 Home Basic x64, Windows 7 Home Premium, Windows 7 Home Premium x64, Windows 7 Professional, Windows 7 Professional x64, Windows 7 Starter, Windows 7 Starter x64, Windows 7 Ultimate, Windows 7 Ultimate x64, Windows 7 x64, Windows 8, Windows 8 Enterprise, Windows 8 Enterprise x64, Windows 8 Pro, Windows 8 Pro x64, Windows 8 x64, Windows 8.1, Windows 8.1 Enterprise, Windows 8.1 Enterprise x64, Windows 8.1 Pro, Windows 8.1 Pro x64, Windows 8.1 x64
Paper input typePaper tray
Total input capacity550 sheets
Maximum input capacity4400 sheets
Multi-Purpose tray input capacity100 sheets
Envelopes sizes7 3/4, 9, 10, B5, C5, DL
Paper tray media typesCard stock, Envelopes, Labels, Plain paper, Transparencies
Paper tray media weight60 - 176 g/m²
Non-ISO print media sizesExecutive (184 x 267mm), Folio (media size), Legal (media size), Letter (media size), Oficio (media size), Statement (140 x 216mm), Universal
ISO A-series sizes (A0...A9)A4, A5, A6
JIS B-series sizes (B0...B9)B5
Multi-purpose tray media typesEnvelopes, Labels, Plain paper, Transparencies
Maximum ISO A-series paper sizeA4
Sustainability certificatesBlue Angel, ENERGY STAR
Operating altitude0 - 2896 m
Operating temperature (T-T)10 - 32 °C
Operating relative humidity (H-H)8 - 80 %
Package depth650 mm
Package width550 mm
Package height565 mm
Package weight29900 g
Cabling technology10/100/1000Base-T(X)
Security algorithms802.1x RADIUS, IPSEC, LEAP, MD5, MSCHAPv2, PEAP, SNMPv3, TTLS, HTTPS, SNMP, SNMPv3, SSL/TLS, TTLS
Ethernet LAN data rates10, 100, 1000 Mbit/s
Cables includedAC
Weight and Dimensions IconWeight and Dimensions
Depth510 mm
Width428 mm
Height445 mm
Weight25400 g

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