Lexmark MS821

Error
code
Description Action
320.51 The bin 1 motor (staple finisher transport)
did not turn o.
See
“Staple finisher transport drive failure service check”
on page 366.
320.51 The bin 1 motor (SHPF transport) did not
turn o.
See
“SHPF transport drive jam service check” on
page 230.
320.60 The bin 2 motor (staple finisher transport)
did not turn on.
See
“Staple finisher transport drive failure service check”
on page 366.
320.60 The bin 2 motor (SHPF transport) did not
turn on.
See
“SHPF transport drive jam service check” on
page 230.
320.61 The bin 2 motor (staple finisher transport)
did not turn o.
See
“Staple finisher transport drive failure service check”
on page 366.
320.61 The bin 2 motor (SHPF transport) did not
turn o.
See
“SHPF transport drive jam service check” on
page 230.
323.50 The bin 1 motor (staple finisher ejector)
did not turn on.
See
“Staple finisher ejector drive failure service check” on
page 368.
323.50 The bin 1 motor (SHPF ejector) did not turn
on.
See
“SHPF ejector jam service check” on page 256.
323.51 The bin 1 motor (staple finisher ejector)
did not turn o.
See
“Staple finisher ejector drive failure service check” on
page 368.
323.51 The bin 1 motor (SHPF ejector) did not turn
o.
See
“SHPF ejector jam service check” on page 256.
323.60 The bin 2 motor (staple finisher ejector)
did not turn on.
See
“Staple finisher ejector drive failure service check” on
page 368.
323.60 The bin 2 motor (SHPF ejector) did not
turn on.
See
“SHPF ejector jam service check” on page 256.
323.61 The bin 2 motor (staple finisher ejector)
did not turn o.
See
“Staple finisher ejector drive failure service check” on
page 368.
323.61 The bin 2 motor (SHPF ejector) did not
turn o.
See
“SHPF ejector jam service check” on page 256.
Staple finisher transport drive failure service check
Action Yes No
Step 1
Make sure that all the optional bins are properly installed.
Does the problem remain?
Go to step 2. The problem is
solved.
Step 2
Open all optional bin doors, and then check the paper path and
bins for paper fragments and partially fed paper.
Is the paper path free of paper fragments and partially fed paper?
Go to step 4. Go to step 3.
4064
Diagnostics and troubleshooting
366