Lexmark MS821

Action Yes No
Step 9
Make sure that the controller board of the aected optional bin is
properly installed. Reseat all the cables on the controller board.
Does the problem remain?
Go to step 10. The problem is
solved.
Step 10
Check the aected controller board and its connector pins for
damage.
Are the bin controller board and its connectors free of damage?
Contact the next
level of support.
Go to step 11.
Step 11
Replace the bin controller board. See
“HCOE controller board
removal” on page 552.
Does the problem remain?
Contact the next
level of support.
The problem is
solved.
316 errors
316 error messages
Error
code
Description Action
316.50 The bin 1 motor (mailbox transport) did not
turn on.
See
“Mailbox transport drive failure service check” on
page 364.
316.51 The bin 1 motor (mailbox transport) did not
turn o.
316.60 The bin 2 motor (mailbox transport) did
not turn on.
316.61 The bin 2 motor (mailbox transport) did
not turn o.
316.70 The bin 3 motor (mailbox transport) did
not turn on.
316.71 The bin 3 motor (mailbox transport) did
not turn o.
4064
Diagnostics and troubleshooting
363