Action Yes No
Step 8
a Remove the mailbox left cover. See “Mailbox left cover
removal” on page 654.
b Reseat the cable on the motor (mailbox transport) and on the
mailbox controller board.
Does the problem remain?
Go to step 9. The problem is
solved.
Step 9
Check the motor (mailbox transport) for improper installation and
damage.
Is the motor properly installed and free of damage?
Go to step 11. Go to step 10.
Step 10
Reinstall or replace the motor. See
“Motor (mailbox transport)
removal” on page 666.
Does the problem remain?
Go to step 11. The problem is
solved.
Step 11
Make sure that the controller board of the aected optional bin is
properly installed. Reseat all the cables on the controller board.
Does the problem remain?
Go to step 12. The problem is
solved.
Step 12
Check the aected controller board and its connector pins for
damage.
Are the bin controller board and its connectors free of damage?
Contact the next
level of support.
Go to step 13.
Step 13
Replace the bin controller board. See
“Mailbox controller board
removal” on page 667.
Does the problem remain?
Contact the next
level of support.
The problem is
solved.
32y errors
320–323 error messages
Error
code
Description Action
320.50 The bin 1 motor (staple finisher transport)
did not turn on.
See
“Staple finisher transport drive failure service check”
on page 366.
320.50 The bin 1 motor (SHPF transport) did not
turn on.
See
“SHPF transport drive jam service check” on
page 230.
4064
Diagnostics and troubleshooting
365
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