Action Yes No
Step 3
Remove the paper fragments and partially fed paper.
Does the problem remain?
Go to step 4. The problem is
solved.
Step 4
Clear the optional bin paper path rollers of any dirt and
contamination.
Does the problem remain?
Go to step 5. The problem is
solved.
Step 5
a Enter the Diagnostics menu, and then navigate to:
Output bin quick feed > Feed to all bins
b To uc h Single or Continuous.
Does the problem remain?
Go to step 6. The problem is
solved.
Step 6
a Remove the staple finisher left cover. See “Staple finisher left
cover removal” on page 584.
b Reseat the cable on the motor (staple finisher transport) and on
the staple finisher controller board.
Does the problem remain?
Go to step 7. The problem is
solved.
Step 7
Check the motor (staple finisher transport) for improper installation
and damage.
Is the motor properly installed and free of damage?
Go to step 9. Go to step 8.
Step 8
Reinstall or replace the motor. See
“Motor (staple finisher
transport) removal” on page 599.
Does the problem remain?
Go to step 9. The problem is
solved.
Step 9
Check the staple finisher drive gear for improper installation and
damage.
Is the drive gear properly installed and free of damage?
Go to step 11. Go to step 10.
Step 10
Reinstall or replace the gear. See
“Staple finisher drive gear
assembly removal” on page 604.
Does the problem remain?
Go to step 11. The problem is
solved.
4064
Diagnostics and troubleshooting
367
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