Action Yes No
Step 6
Replace the fuser. See
“Fuser removal” on page 452.
Note: Make sure that the new fuser is supported by the specific
model of the printer.
Does the problem remain?
Go to step 7. The problem is
solved.
Step 7
Make sure that the voltage output of the electrical outlet matches
the voltage rating of the printer.
Does the problem remain?
Go to step 8. The problem is
solved.
Step 8
Check the cable J66 on the controller board for proper connection.
Is the cable properly connected?
Go to step 10. Go to step 9.
Step 9
Reseat the cables.
Does the problem remain?
Go to step 10. The problem is
solved.
Step 10
Check the cables on the LVPS for proper connection.
Are the cables properly connected?
Go to step 12. Go to step 11.
Step 11
Reseat the cables.
Does the problem remain?
Go to step 12. The problem is
solved.
Step 12
Make sure that the LVPS voltage selection switch is set to match
with the voltage rating of the electrical outlet.
Does the problem remain?
Go to step 13. The problem is
solved.
Step 13
Restart the printer.
Does the problem remain?
Go to step 14. The problem is
solved.
Step 14
Replace the LVPS. See
“LVPS removal” on page 414.
Does the problem remain?
Go to step 15. The problem is
solved.
4064
Diagnostics and troubleshooting
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