Lexmark MS821

Error code Description Action
243.51 Paper remains detected at the sensor (tray 3
pass‑through) although the printer is idle. Tray 5
is the paper source.
See
“Sensor (tray 3 pass‑through) static jam
service check” on page 156.
243.53 Paper fed from tray 5 never reached the sensor
(tray 3 pass‑through).
See
“Sensor (tray 3 pass‑through) late‑arriving
or late-leaving jam service check” on page
161.
243.55 Paper fed from tray 5 cleared the sensor (tray 3
pass‑through) later than expected.
243.57 Paper fed from tray 5 never cleared the sensor
(tray 3 pass‑through).
243.70 Motor (250‑sheet tray 3 transport) or Motor
(550‑sheet tray 3 transport) does not turn on.
See
“250‑ and 550‑sheet tray transport drive
jam service check” on page 150.
243.70 Motor (2100‑sheet tray 3 elevator) does not turn
on.
See
“2100‑sheet tray elevator drive jam service
check” on page 152.
243.71 Motor (250‑sheet tray 3 transport) or Motor
(550‑sheet tray 3 transport) does not turn o.
See
“250‑ and 550‑sheet tray transport drive
jam service check” on page 150.
243.71 Motor (2100‑sheet tray 3 elevator) does not turn
o.
See
“2100‑sheet tray elevator drive jam service
check” on page 152.
243.72 Motor (250‑sheet tray 3 transport) or Motor
(550‑sheet tray 3 transport) speed did not ramp
up to the required level.
See
“250‑ and 550‑sheet tray transport drive
jam service check” on page 150.
243.72 Motor (2100‑sheet tray 3 elevator) speed did not
ramp up to the required level.
See
“2100‑sheet tray elevator drive jam service
check” on page 152.
243.73 Motor (250‑sheet tray 3 transport) or Motor
(550‑sheet tray 3 transport) stalled.
See
“250‑ and 550‑sheet tray transport drive
jam service check” on page 150.
243.73 Motor (2100‑sheet tray 3 elevator) stalled. See
“2100‑sheet tray elevator drive jam service
check” on page 152.
243.74 Motor (250‑sheet tray 3 transport) or Motor
(550‑sheet tray 3 transport) ran too slow.
See
“250‑ and 550‑sheet tray transport drive
jam service check” on page 150.
243.74 Motor (2100‑sheet tray 3 elevator) ran too slow. See
“2100‑sheet tray elevator drive jam service
check” on page 152.
243.75 Motor (250‑sheet tray 3 transport) or Motor
(550‑sheet tray 3 transport) ran too fast.
See
“250‑ and 550‑sheet tray transport drive
jam service check” on page 150.
243.75 Motor (2100‑sheet tray 3 elevator) ran too fast. See
“2100‑sheet tray elevator drive jam service
check” on page 152.
243.76 Motor (250‑sheet tray 3 transport) or Motor
(550‑sheet tray 3 transport) ran too long.
See
“250‑ and 550‑sheet tray transport drive
jam service check” on page 150.
243.76 Motor (2100‑sheet tray 3 elevator) ran too long. See
“2100‑sheet tray elevator drive jam service
check” on page 152.
4064
Diagnostics and troubleshooting
155