Action Yes No
Step 9
Reseat the cable on the sensor (mailbox diverter plunger) and on
the mailbox controller board.
Does the problem remain?
Go to step 10. The problem is
solved.
Step 10
Check the sensor for improper installation, contamination, and
damage.
Is the sensor properly installed and free of contamination and
damage?
Go to step 12. Go to step 11.
Step 11
Reinstall or replace the sensor. See
“Sensor (mailbox diverter
plunger) removal” on page 668.
Does the problem remain?
Go to step 12. The problem is
solved.
Step 12
Check the mailbox diverter plunger for improper installation and
damage.
Is the diverter plunger properly installed and free of damage?
Go to step 14. Go to step 13.
Step 13
Reinstall or replace the diverter plunger. See
“Mailbox diverter
plunger assembly removal” on page 658.
Does the problem remain?
Go to step 14. The problem is
solved.
Step 14
Make sure that the controller board of the aected optional bin is
properly installed. Reseat all the cables on the controller board.
Does the problem remain?
Go to step 15. The problem is
solved.
Step 15
Check the aected controller board and its connector pins for
damage.
Are the bin controller board and its connectors free of damage?
Contact the next
level of support.
Go to step 16.
Step 16
Replace the bin controller board. See
“Mailbox controller board
removal” on page 667.
Does the problem remain?
Contact the next
level of support.
The problem is
solved.
4064
Diagnostics and troubleshooting
207
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