Action Yes No
Step 20
Reseat the cable on the motor (staple finisher transport) and on the
staple finisher controller board.
Does the problem remain?
Go to step 21. The problem is
solved.
Step 21
Check the motor (staple finisher transport) for improper installation
and damage.
Is the motor properly installed and free of damage?
Go to step 23. Go to step 22.
Step 22
Reinstall or replace the motor. See
“Motor (staple finisher
transport) removal” on page 599.
Does the problem remain?
Go to step 23. The problem is
solved.
Step 23
Check the staple finisher drive gear for improper installation and
damage.
Is the drive gear properly installed and free of damage?
Go to step 25. Go to step 24.
Step 24
Reinstall or replace the gear. See
“Staple finisher drive gear
assembly removal” on page 604.
Does the problem remain?
Go to step 25. The problem is
solved.
Step 25
Enter the Diagnostics menu, and then navigate to:
Output bin quick feed
Perform the feed test on each optional bin.
Does the error occur in any of the optional bins?
Go to step 27. Go to step 26.
Step 26
a Remove the optional bins.
b Reinstall the optional bins one at a time, and then identify which
bin is causing the error.
Does the error occur in any of the optional bins?
Go to step 27. Contact the next
level of support.
Step 27
Make sure that the controller board of the aected optional bin is
properly installed. Reseat all the cables on the controller board.
Does the problem remain?
Go to step 28. The problem is
solved.
4064
Diagnostics and troubleshooting
225
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