Action Yes No
Step 5
a Enter the Diagnostics menu, and then navigate to:
Output bin quick feed > Feed to all bins
b To uc h Single or Continuous.
Does the problem remain?
Go to step 6. The problem is
solved.
Step 6
a Enter the Diagnostics menu, and then navigate to:
Output device adjustments/tests > Staple test
b Select a staple job.
Does the finisher staple?
Go to step 12. Go to step 7.
Step 7
a Remove the staple finisher right cover. See “Staple finisher
right cover removal” on page 586.
b Make sure that the staple cartridge is properly installed.
c Clear the staple unit of any obstructions.
d Reseat the staple unit cables.
Does the problem remain?
Go to step 8. The problem is
solved.
Step 8
Check the staple unit for damage.
Is the staple unit free of damage?
Go to step 10. Go to step 9.
Step 9
Replace the staple unit. See
“Staple unit removal” on page 592.
Does the problem remain?
Go to step 10. The problem is
solved.
Step 10
a Clear the staple cartridge holder of any obstructions.
b Check the staple cartridge holder for improper installation and
damage.
Is the cartridge holder properly installed and free of damage?
Go to step 12. Go to step 11.
Step 11
Reinstall or replace the staple cartridge holder. See
“Staple
cartridge holder removal” on page 704.
Does the problem remain?
Go to step 12. The problem is
solved.
4064
Diagnostics and troubleshooting
247
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