Action Yes No
Step 4
Clear the optional bin paper path rollers of any dirt and
contamination.
Does the problem remain?
Go to step 5. The problem is
solved.
Step 5
a Enter the Diagnostics menu, and then navigate to:
Output bin quick feed > Feed to all bins
b To uc h Single or Continuous.
Does the problem remain?
Go to step 6. The problem is
solved.
Step 6
a Remove the SHPF left cover. See “Staple, hole punch finisher
left cover removal” on page 699.
b Make sure that the HPU controller board is properly installed.
Reseat the cables on the HPU controller board.
Does the problem remain?
Go to step 7. The problem is
solved.
Step 7
Check the HPU controller board and its connector pins for damage.
Are the HPU controller board and its connectors free of damage?
Go to step 8. Contact the next
level of support.
Step 8
Make sure that the controller board of the aected optional bin is
properly installed. Reseat all the cables on the controller board.
Does the problem remain?
Go to step 9. The problem is
solved.
Step 9
Check the aected controller board and its connector pins for
damage.
Are the bin controller board and its connectors free of damage?
Contact the next
level of support.
Go to step 10.
Step 10
Replace the bin controller board. See
“Staple, hole punch finisher
controller board removal” on page 705.
Does the problem remain?
Contact the next
level of support.
The problem is
solved.
4064
Diagnostics and troubleshooting
284
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