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Lexmark MS821

Lexmark MS821
970 pages
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Action Yes No
Step 3
Remove the paper fragments and partially fed paper.
Does the problem remain?
Go to step 4. The problem is
solved.
Step 4
Clear the optional bin paper path rollers of any dirt and
contamination.
Does the problem remain?
Go to step 5. The problem is
solved.
Step 5
a Enter the Diagnostics menu, and then navigate to:
Output bin quick feed > Feed to all bins
b To uc h Single or Continuous.
Does the problem remain?
Go to step 6. The problem is
solved.
Step 6
a Remove the SHPF left cover. See “Staple, hole punch finisher
left cover removal” on page 699.
b Reseat the staple, hole punch finisher interface cable on the
SHPF controller board.
Does the problem remain?
Go to step 7. The problem is
solved.
Step 7
a Remove the staple, hole punch finisher. See “Optional staple,
hole punch finisher removal” on page 698.
b Check the connector and pins of the staple, hole punch finisher
interface cable for damage.
c Check the staple, hole punch finisher interface cable for
improper installation.
Is the interface cable properly installed and free of damage?
Go to step 9. Go to step 8.
Step 8
Reinstall or replace the interface cable. See
“Staple, hole punch
finisher interface cable removal” on page 711.
Does the problem remain?
Go to step 9. The problem is
solved.
Step 9
Reseat the cable on the motor (hole punch).
Does the problem remain?
Go to step 10. The problem is
solved.
4064
Diagnostics and troubleshooting
289

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