Error code Description Action
28x.68 Staple ready home position jam (staple finisher)
The sensor (self priming) within the stapler
assembly does not detect a ready staple prior to
a staple job.
Staples empty.
Go to
“Sensor (self priming) late failure (staple
finisher) service check” on page 154.
28x.69 Staple ready home position jam (staple finisher)
The sensor (self priming) within the stapler
assembly does not detect a ready staple in the
specified
time after the staple job was sent.
Staples not empty.
28x.70 Stapler mechanism not in home position failure
(staple finisher)
The sensor (home signal) within the stapler
assembly detected that the stapler mechanism
was not in the home position before stapling.
28x.71 Deflector gate transition to standard bin not
detected (staple finisher)
The sensor (deflector gate HP) does not detect
transition of the deflector gate to the standard bin.
Go to
“Deflector gate transition to output
option not detected (staple finisher) service
check” on page 155.
28x.72 Sensor (media in stapler) static jam (staple finisher)
Media remains on the sensor (media in stapler)
during the warmup sequence.
Go to
“Sensor (media in stapler) static jam
(staple finisher) service check” on page 158.
Invalid ejector motor manager status (staple finisher) service check
Action Yes No
Step 1
Turn o, and then turn on the printer.
Does the problem remain?
Go to step 2. Problem is solved.
Step 2
Replace the staple finisher.
Does the problem remain?
Contact next level of
support.
Problem is solved.
4062
Diagnostic information
152
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