NEC Electra Elite IPK - ACD Hunt Time

Electra Elite IPK Document Revision 1
Programming Manual 2 - 221
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1-8-40 ACD Hunt Time
General Description
Use this Memory Block to assign the time for hunting among the Automatic Call
Distribution/Uniform Call Distribution (ACD/UCD) agents that do not answer an ACD/
UCD call.
Display
Settings
LK 1 LK 2 LK 3 LK 4 LK 5 LK 6 LK 7 LK 8
The shaded
selection is the
default.
10s 20s 30s 60s 120s 240s
∞
(No Limit)
Programming Procedures
1 Go off-line.
2 Press LK1 + LK8 +
DK
to access the Memory Block.
3
Press the corresponding CO/PBX line key to assign the value.
Default Values
10 seconds
4 Press
G
to write the data. The next Memory Block is displayed.
5 Program next Memory Block or press
E
to go back on-line.
Related Programming
M.B. Number
Memory Block Name
1-8-25
ACD/UCD Group Agent Assignment
1-12-00
ACD/UCD Group Pilot Number Assignment
1-12-01
ACD/UCD Group Overflow Destination Assignment
1-12-02
ACD/UCD Overflow Time Selection
System Mode
1
Submode
8
Data No.
40
PC Programming
¦ +AA
4 0 : A C D T I M E R 1 0 S
T I M E D I S P L A Y
Data
No.
Setting
Data
Title