4.6.1.4 NTP Status Monitoring 274
4.6.2 Logs 280
4.6.2.1 Types of Logs 280
4.6.2.2 The Logs Screen 285
4.6.2.3 Displaying Individual Logs 286
4.6.2.4 Saving and Downloading Logs 287
4.6.2.5 Setting up a Remote Log Server 289
4.6.2.6 Clearing All Logs 290
4.7 Updates and Licenses 290
4.7.1 Software Updates 290
4.7.2 Applying a License File 292
4.8 Resetting the Unit to Factory Configuration 293
4.8.1 Resetting All Configurations to their Factory Defaults 294
4.8.2 Backing-up and Restoring Configuration Files 295
4.8.2.1 Accessing the System Configuration Screen 295
4.8.2.2 Saving the System Configuration Files 297
4.8.2.3 Uploading Configuration Files 298
4.8.2.4 Restoring the System Configuration 298
4.8.2.5 Restoring the Factory Defaults 299
4.8.3 Default and Recommended Configurations 299
4.8.4 Sanitizing the Unit 300
4.8.4.1 Sanitizing Process 301
4.8.4.2 Further Reading 302
APPENDIX
Appendix 303
5.1 Troubleshooting 304
5.1.1 Minor and Major Alarms 304
5.1.2 Troubleshooting: System Configuration 305
5.1.2.1 System Troubleshooting: Browser Support 305
5.1.3 Troubleshooting – Unable to Open Web UI 306
5.1.4 Troubleshooting via Web UI Status Page 306
5.1.5 Troubleshooting GNSS Reception 309
5.1.6 Troubleshooting – 1PPS, 10 MHz Outputs 309
5.1.7 Troubleshooting – Network PCs Cannot Sync 310
5.1.8 Troubleshooting Software Update 311
VersaSync User Manual • TABLE OF CONTENTS
IX
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