09/2007
1-6
Phaser 8860/8860MFP Service Manual
Final Actions
Initial Issue
Service Call Procedures
Final Actions
Purpose
The intent of this procedure is to be used as a guide to follow at the end of every service call.
Procedure
1. Check that the exterior of the system and the adjacent area is clean. Use a dry cloth or a
cloth moistened with water to clean the exterior of the system. Do not use solvents.
2. Check the supply of consumables. Ensure that an adequate supply of consumables is
available according to local operating procedures.
3. Conduct any operator training that is needed. Ensure the operator understands the peri-
odic maintenance procedures in the User Guide.
4. Reconnect the system to the customer network. Verify function by printing one or more
test prints. Present these to the customer as examples of system performance.
5. Issue copy credits as needed.
6. Discuss the service call with the customer to ensure that the customer understands what
has been done and is satisfied with the results of the service call.
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