09/2007
2-9
Phaser 8860/8860MFP Service Manual
1,000.6x, 2,00X.xx
Error Messages and Codes
Initial Issue
1,000.6x 525-Sheet Feeder Program Faults
A firmware error has occurred. The following troubleshooting procedure applies to these errors:
Initial Actions
• Reset NVRAM and retest.
• If the problem persists, follow the procedure below.
Primary Causes
The troubleshooting table lists parts and wiring referenced in the troubleshooting procedure.
Troubleshooting Procedure
2,00X.xx I/O Board Errors
The following troubleshooting procedure applies to these errors:
Initial Actions
• Check the I/O Board for obvious signs of damage.
• Check that all connections to the board are secure by reseating each connection.
• If the problem persists, follow the procedure below.
Primary Causes
The troubleshooting table lists parts and wiring referenced in the troubleshooting procedure.
Troubleshooting Procedure
525-Sheet Feeder Program Errors
1,006.x The 525-Sheet Feeder has encountered a program fault.
Table 1 1,000.6x Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack References
NVRAM, PL 5.0
Table 2 525-Sheet Feeder Troubleshooting Procedure
Step Questions or Actions Yes No
1 Reseat all Electronics Module connec-
tions.
Does the problem persist?
Go to Step 2. Complete.
2 Check ground integrity.
Are the system grounds connected?
Reset NVRAM. If the
error persists,
replace the NVRAM
device (REP 5.0.9).
Reconnect the sys-
tem grounds.
I/O Circuit Board Errors
2,001.47 The Print Engine does not detect the I/O Board
Table 1 2,00X.4x Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack References
I/O Board, PL 5.0 Right Side Harness / I/O Control - Figure 8
Right Side Harness, PL 5.0 Right Side Wire Routing (1/2) - Figure 2
I/O Board Power Control
Cable, PL 5.0
Right Side Wire Routing (1/2) - Figure 2
Table 2 I/O Board Error Troubleshooting Procedure
Step Questions or Actions Yes No
1 Check the I/O Board for damage.
Are the connectors damaged?
Repair the damaged
connections.
Go to Step 2.
2 Reseat all I/O Board connections.
Does the problem persist?
Go to Step 3. Complete.
3 Check I/O Power Control Cable continuity
between P/J840 on the I/O Board and P/
J10 on the Electronics Module.
Is the wiring defective?
Replace the cable. If
the error persists,
replace the I/O
Board.
Replace the I/O
Board (REP 5.0.13).
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