Xerox Phaser 8860 User Manual

09/2007
2-11
Phaser 8860/8860MFP Service Manual
3,0XX.6x, 4,0xx.4x
Error Messages and Codes
Initial Issue
3,0XX.6x IPC Program Faults
A firmware communications error has occurred. The following troubleshooting procedure
applies to these errors:
Initial Actions
• Reset NVRAM and retest.
• If the problem persists, follow the procedure below.
Primary Causes
The troubleshooting table lists parts and wiring referenced in the troubleshooting procedure.
Troubleshooting Procedure
4,0xx.4x Process Control Errors
The following troubleshooting procedure applies to these errors:
Initial Actions
• Check the ambient air temperature.
• Check that the system is located in a suitable environment.
• If the problem persists, follow the procedure below.
Primary Causes
The troubleshooting table lists parts and wiring referenced in the troubleshooting procedure.
Troubleshooting Procedure
Table 1 3,000.6x Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack References
NVRAM, PL 5.0
Table 2 I/O Board Error Troubleshooting Procedure
Step Questions or Actions Yes No
1 Reseat all Electronics Module connec-
tions.
Does the problem persist?
Go to Step 2. Complete.
2 Check ground integrity.
Are the system grounds connected?
Reset NVRAM. If the
error persists,
replace the NVRAM
device (REP 5.0.9).
Reconnect the sys-
tem grounds.
Process Control Errors
4,017.47 The ambient temperature is too low ( < 10°C).
4,018.48 The Printhead temperature is too low.
4,020.41 Fast Time To Ready (FTTR) mode with head/cap flag set in NVRAM.
4,021.42 Fast Time To Ready (FTTR) mode with a dirty Drum.
Table 1 4,0xx.4x Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack References
Electronics Module, PL 5.0 Right Side Wire Routing (2/2) - Figure 3
Printhead, PL 2.0 Electronics Module - Figure 6
Drum Assembly, PL 2.0 Electronics Module Power - Figure 7
Drum Heater Relay Board, PL 5.0 Right Side Wire Routing (1/2) - Figure 2
Drum Temperature Sensor, PL 6.0 I/O Board (2/2) - Figure 12
Table 2 Process Control Error Troubleshooting Procedure
Step Questions or Actions Yes No
1 Test the heaters.
Run the Service Diagnostics Monitor
Heaters tests with all heaters On.
Do the heaters function properly?
Replace the Elec-
tronics Module (REP
5.0.5).
Go to Step 3.
2 Check the harness to the failed heater.
Is the harness damaged?
Replace the har-
ness.
Replace the failed
component.

Xerox Phaser 8860 Specifications

General

Brand	Xerox
Model	Phaser 8860
Category	All in One Printer
Language	English