Xerox Phaser 8860 User Manual

09/2007
2-37
Phaser 8860/8860MFP Service Manual
31,001.40, 31,0XX.6x
Error Messages and Codes
Initial Issue
31,001.40 Mechanical Initialization Jam
A software error has occurred. The following troubleshooting procedure applies to this error:
Initial Actions
• Check routing of tray sensor harnesses.
• Check that the Take Away Rollers are free of obstructions.
• If the problem persists, follow the procedure below.
Primary Causes
The troubleshooting table lists parts and wiring referenced in the troubleshooting procedure.
Troubleshooting Procedure
31,0XX.6x Program Faults
A software error has occurred. The following troubleshooting procedure applies to these errors:
Initial Actions
• Reset NVRAM and retest.
• If the problem persists, follow the procedure below.
Primary Causes
The troubleshooting table lists parts and wiring referenced in the troubleshooting procedure.
Troubleshooting Procedure
Mechanical Initialization Fault
31,001.40 Mechanical initialization jam fault.
Table 1 31,0xx.4x Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack References
Media Drive Assy, PL 4.0 Left Side Harness (2/2) - Figure 7
Table 2 X-Axis Program Faults Troubleshooting Procedure
Step Questions or Actions Yes No
1 Check the Take Away Rollers.
Do the rollers show signs of excessive
wear or damage?
Replace the affected
roller.
Go to Step 2.
2 Test the Media Drive.
Run the Service Diagnostics Paper Path
Drive test.
Does the Media Drive operate correctly?
Go to Step 4. Go to Step 3.
3 DId the Media Drive run extremely fast? Replace the Media
Drive Assembly
(REP 4.0.14).
Go to Step 4.
4 Check the rollers.
Remove the Media Drive Assembly and
check each roller for binding or drag.
Do the rollers rotate correctly?
Replace the Media
Drive Assembly
(REP 4.0.14).
Repair or replace
rollers.
Program Faults
31,0XX.6x Program faults.
Table 1 31,0xx.6x Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack References
NVRAM, PL 5.0
Table 2 Program Faults Troubleshooting Procedure
Step Questions or Actions Yes No
1 Reseat all Electronics Module connec-
tions.
Does the problem persist?
Go to Step 2. Complete.
2 Check ground integrity.
Are the system grounds connected?
Reset NVRAM. If the
error persists,
replace the NVRAM
device (REP 5.0.9).
Reconnect the sys-
tem grounds.

Xerox Phaser 8860 Specifications

General

Brand	Xerox
Model	Phaser 8860
Category	All in One Printer
Language	English