Xerox Phaser 8860 User Manual

09/2007
2-42
Phaser 8860/8860MFP Service Manual
37,0XX.xx, 37,01X.41
Initial Issue
Error Messages and Codes
37,0XX.xx PEST Heater Faults
An heating error has occurred. The following troubleshooting procedure applies to these errors:
Initial Actions
• Check the Printhead, Preheater and Ink Loader power connections.
• If the problem persists, follow the procedure below.
Primary Causes
The troubleshooting table lists parts and wiring referenced in the troubleshooting procedure.
Troubleshooting Procedure
37,01X.41 PEST Fan Faults
An fan error has occurred. The following troubleshooting procedure applies to these errors:
Initial Actions
• Check the Electronics Module and Drum Cooling Fans.
• If the problem persists, follow the procedure below.
Primary Causes
The troubleshooting table lists parts and wiring referenced in the troubleshooting procedure.
Troubleshooting Procedure
PEST Heater Faults
37,001.46 An error occurred during PEST execution.
37,002.47 The Left Jetstack is drawing less power than expected.
37,003.48 The Right Jetstack is drawing less power than expected.
37,004.40 Ink Reservoir 0 is drawing less power than expected.
37,005.41 Ink Reservoir 1 is drawing less power than expected.
37,006.42 The Drum Heater is drawing less power than expected.
37,008.44 The Preheater is drawing less power than expected.
37,009.45 All Ink Melt Heaters are drawing less power than expected.
37,010.46 The Yellow (0) Ink Melt Heater is drawing less power than expected.
37,011.44 The Cyan (1) Ink Melt Heater is drawing less power than expected.
37,012.48 The Magenta (2) Ink Melt Heater is drawing less power than expected.
37,013.48 The Black (3) Ink Melt Heater is drawing less power than expected.
Table 1 37,0XX.4x Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack References
Ink Loader Assy, PL 2.0 Electronics Module - Figure 8
Printhead, PL 2.0 Electronics Module - Figure 8
Preheater, PL 2.0 Electronics Module Power - Figure 9
Table 2 PEST Heater Faults 37,0XX.4x Troubleshooting Procedure
Step Questions or Actions Yes No
1 Test the affected component.
Run the Service Diagnostics test for the
affected component.
Does the affected component reach oper-
ating temperature?
Go to Step 2. Replace the affected
component.
2 Check wiring to the affected component.
Is the wiring damaged?
Repair or replace the
harness.
Replace the affected
component.
PEST Heater Faults
37,014.41 The Electronics Module Fan is drawing less power than expected.
37,015.41 The Drum Fan is drawing less power than expected.
Table 1 37,01X.41 Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack References
Electronics Module Fan, PL 4.0 Left Side Harness (2/2) - Figure 7
Drum Fan, PL 4.0 Right Side Harness / I/O Control - Figure 10
Table 2 PEST Fan Faults Troubleshooting Procedure
Step Questions or Actions Yes No
1 Test the affected component.
Run the Service Diagnostics test for the
affected fan.
Does the affected fan operate correctly?
Go to Step 2. Replace the fan.
2 Check wiring to the affected component.
Is the wiring damaged?
Repair or replace the
harness.
Replace the affected
component.

Xerox Phaser 8860 Specifications

General

Brand	Xerox
Model	Phaser 8860
Category	All in One Printer
Language	English