Xerox Phaser 8860 User Manual

09/2007
2-30
Phaser 8860/8860MFP Service Manual
13,2XX.4x, 13,XXX.xx Printhead Reservoir
Initial Issue
Error Messages and Codes
13,2XX.4x Right Jetstack Thermal Faults
A thermal error in the Printhead jetstack has occurred. The following troubleshooting proce-
dures apply to these errors:
Initial Actions
• Check that all system grounds are secured.
• Check the ambient room temperature.
• Check the fan operation and vents.
• If the problem persists, follow the procedure below.
Primary Causes
The troubleshooting table lists parts and wiring referenced in the troubleshooting procedures.
Troubleshooting Procedure
13,XXX.xx Printhead Reservoir Thermal Faults
A Printhead Reservoir thermal error has occurred. The following troubleshooting procedures
apply to these errors:
Initial Actions
• Check that all system grounds are secured.
• Check the ambient room temperature.
• Check the fan operation and vents.
• If the problem persists, follow the procedure below.
Primary Causes
The troubleshooting table lists parts and wiring referenced in the troubleshooting procedures.
Troubleshooting Procedure
Right Jetstack Thermal Faults
13,200.41 The right jetstack heater is too hot.
13,202.43 The right jetstack heater took too long to reach the setpoint temperature.
13,259.46 The right jetstack heater thermistor circuit is open.
13,261.48 The right jetstack heater thermistor circuit is shorted.
13,263.41 The right jetstack heater thermistor returned faulty reading.
Table 1 13,2XX.4x Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack References
Printhead, PL 2.0 Electronics Module - Figure 8
Table 2 Right Jetstack Troubleshooting Procedure
Step Questions or Actions Yes No
1 Verify that the ambient temperature of the
room is within the system’s specifications.
Is the room within operating parameters?
Go to Step 2. Advise the customer
of operational
requirements.
2 Check ground integrity for the printer.
Does the error persist?
Go to Step 3. Complete.
3 Test the Right Jetstack.
Run the Service Diagnostics Right Jet-
stack Temperature test.
Does the Preheater operate correctly?
Go to Step 4. Replace the Print-
head (REP 2.0.2).
4 Check Printhead connections and wiring.
Are the connections secure and the wiring
undamaged?
Replace the Print-
head (REP 2.0.2).
Repair the wiring.
Printhead Reservoir Thermal Faults
13,264.42 The Printhead reservoir heater is too hot.
13,266.44 The Printhead reservoir heater took too long to reach setpoint temp.
13,323.47 The Printhead reservoir heater thermistor circuit is open.
13,325.49 The Printhead reservoir heater thermistor circuit is shorted.
13,327.42 The Printhead reservoir heater thermistor returned faulty reading.
Table 1 13,XXX.xx Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack References
Printhead, PL 2.0 Electronics Module - Figure 8
Table 2 Printhead Reservoir Thermal Fault Troubleshooting Procedure
Step Questions or Actions Yes No
1 Verify that the ambient temperature of the
room is within the system’s specifications.
Is the room within operating parameters?
Go to Step 2. Advise the customer
of operational
requirements.
2 Check ground integrity for the printer.
Does the error persist?
Go to Step 3. Complete.
3 Test the Printhead Reservoir temperature.
Run the Service Diagnostics Reservoir
Temperature test.
Does the Printhead operate correctly?
Go to Step 4. Replace the Print-
head (REP 2.0.2).
4 Check Printhead connections and wiring.
Are the connections secure and the wiring
undamaged?
Replace the Print-
head (REP 2.0.2).
Repair the wiring.

Xerox Phaser 8860 Specifications

General

Brand	Xerox
Model	Phaser 8860
Category	All in One Printer
Language	English