09/2007
2-28
Phaser 8860/8860MFP Service Manual
13,008.47, 13,067.43, 13,069.45, 13,071.47
Initial Issue
Error Messages and Codes
13,067.43, 13,069.45, 13,071.47 Drum Temp Sensor Faults
A Drum Temperature Sensor error has occurred. The following troubleshooting procedures
apply to these errors:
Initial Actions
• Check that all system grounds are secured.
• Check the ambient room temperature.
• Check the fan operation and vents.
• If the problem persists, follow the procedure below.
Primary Causes
The troubleshooting table lists parts and wiring referenced in the troubleshooting procedures.
Troubleshooting Procedures
7 Test the Drum Temperature Sensor.
Run the Service Diagnostics Drum Tem-
perature Sensor test.
Does the sensor operate correctly?
Go to Step 8. Replace the Drum
Temperature Sen-
sor. (REP 6.0.4).
8 Test the Drum Heater.
Run the Service Diagnostics Drum Heater
test.
Does the heater operate correctly?
Replace the Drum
Assembly (REP
2.0.3).
Replace the Drum
Temperature Sen-
sor. (REP 6.0.4).
Table 2 13,008.47 and 13,010.49 Troubleshooting Procedure
Step Questions or Actions Yes No
Drum Temperature Sensor Faults
13,067.43 The Drum Thermistor circuit is open.
13,069.45 The Drum Thermistor circuit is shorted.
13,071.47 The Drum Thermistor returned faulty reading.
Table 1 13,0xx.4x Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack References
Drum Temperature Sensor, PL 6.0 I/O Board (2/2) - Figure 12
Table 2 13,067.43, 13,069.45 and 13,071.47 Troubleshooting Procedure
Step Questions or Actions Yes No
1 Test the Drum Temperature Sensor.
Run the Service Diagnostics Drum Tem-
perature Sensor test.
Does the sensor operate correctly?
Go to Step 2. Replace the Drum
Temperature Sen-
sor. (REP 6.0.4).
2 Check the Drum Heater Sensor harness.
Is the harness free from defects or dam-
age?
Replace the Drum
Temperature Sen-
sor. (REP 6.0.4).
Repair the wiring.
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