Xerox Phaser 8860 - 27,0 XX.6 x Profile Library; 29,0 XX.6 x Jam Manager Faults

09/2007
2-36
Phaser 8860/8860MFP Service Manual
27,0XX.6x, 29,0XX.6x
Initial Issue
Error Messages and Codes
27,0XX.6x Profile Library
A profile library error has occurred. The following troubleshooting procedure applies to these
errors:
Initial Actions
• Reset NVRAM and retest.
• If the problem persists, follow the procedure below.
Troubleshooting Procedure
Check system ground integrity.
29,0XX.6x Jam Manager Faults
A software error has occurred. The following troubleshooting procedure applies to these errors:
Initial Actions
• Reset NVRAM and retest.
• If the problem persists, follow the procedure below.
Primary Causes
The troubleshooting table lists parts and wiring referenced in the troubleshooting procedure.
Troubleshooting Procedure
Profile Library Faults
27,0xx.6x A printing process fault occurred during operation.
Jam Manager Faults
29,0XX.6x Jam Manager program faults.
Table 1 29,0xx.6x Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack References
NVRAM, PL 5.0
Table 2 Jam Manager Faults Troubleshooting Procedure
Step Questions or Actions Yes No
1 Reseat all Electronics Module connec-
tions.
Does the problem persist?
Go to Step 2. Complete.
2 Check ground integrity.
Are the system grounds connected?
Reset NVRAM. If the
error persists,
replace the NVRAM
device (REP 5.0.9).
Reconnect the sys-
tem grounds.