09/2007
2-51
Phaser 8860/8860MFP Service Manual
39,010.8 , 39,011.40 and 39,012.40
Error Messages and Codes
Initial Issue
39,010.8 Document Feeder Disconnected or Missing
The system could not detect the DADF. The following troubleshooting procedure applies to this
error:
Initial Actions
• Check the DADF connection to the Scanner Assembly.
• If the problem persists, follow the procedure below.
Primary Causes
The troubleshooting table lists parts and wiring referenced in the troubleshooting procedure.
Troubleshooting Procedure
39,011.40 and 39,012.40 DADF Subsystem Test Faults
The DADF DRAM or Optical self test error has occurred. The following troubleshooting proce-
dure applies to these errors:
Initial Actions
• Cycle system power and retest.
• If the problem persists, follow the procedure below.
Primary Causes
The troubleshooting table lists parts and wiring referenced in the troubleshooting procedure.
Troubleshooting Procedure
Document Feeder Disconnected or Missing Faults
39,010.8 The DADF was not detected. Document Feeder Disconnected or DADH Missing
appears on the Control Panel display.
Table 1 39,010.8 Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack References
DADF, PL 1.0
Table 2 DADF Disconnected or Missing Troubleshooting Procedure
Step Questions or Actions Yes No
1 Reseat the DADF connection to the Scan-
ner Assembly.
Wait at least one minute.
Does the problem persist?
Go to Step 2. Complete.
2 Cycle system power and retest.
Does this correct the problem?
Complete. Replace the DADF
(REP 1.0.15).
DADF Subsystem Faults
39,011.40 The DADF DRAM Test failed.
39,012.40 The DADF Optical Test failed.
Table 1 39,011.40 and 39, 012.40 Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack References
Document Feeder, PL 1.0
Table 2 DADF Subsystem Faults Troubleshooting Procedure
Step Questions or Actions Yes No
1 Cycle system power and retest.
Does this correct the problem?
Complete. Go to Step 2.
2 Replace the DADF (REP 1.0.15). Complete.