Xerox Phaser 8860 User Manual

09/2007
2-46
Phaser 8860/8860MFP Service Manual
37,03X.4x, 37,035.44 and 37,036.45
Initial Issue
Error Messages and Codes
37,03X.4x PEST X-Axis Motor Faults
An X-Axis Motor error has occurred. The following troubleshooting procedure applies to these
errors:
Initial Actions
• Check the X-Axis Motor connection.
• If the problem persists, follow the procedure below.
Primary Causes
The troubleshooting table lists parts and wiring referenced in the troubleshooting procedure.
Troubleshooting Procedure
37,035.44 and 37,036.45 PEST Y-Axis Motor Faults
A Y-Axis Motor error has occurred. The following troubleshooting procedure applies to these
errors:
Initial Actions
• Check for obstructions to Drum rotation.
• Check the condition of the Y-Axis Drive Belt.
• If the problem persists, follow the procedure below.
Primary Causes
The troubleshooting table lists parts and wiring referenced in the troubleshooting procedure.
Troubleshooting Procedure
PEST X-Axis Motor Faults
37,030.45 The X-Axis Motor is drawing less power than expected.
37,031.46 The X-Axis Motor first phase is drawing less power than expected.
37,032.47 The X-Axis Motor first phase is drawing too much power.
37,033.48 The X-Axis Motor second phase is drawing less power than expected.
37,034.40 The X-Axis Motor second phase is drawing too much power.
Table 1 37,03X.4x Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack References
X-Axis Motor, PL 4.0 Right Side Harness / I/O Control - Figure 10
Electronics Module, PL 5.0 Right Side Wire Routing (2/2) - Figure 3
Table 2 PEST X-Axis Motor Faults Troubleshooting Procedure
Step Questions or Actions Yes No
1 Test the X-Axis Motor.
Run the Service Diagnostics X-Axis Drive
test.
Does the motor operate correctly?
Replace the Elec-
tronics Module (REP
5.0.5).
Go to Step 2.
2 Check wiring to the motor.
Is the wiring damaged?
Repair or replace the
harness.
Replace the X-Axis
Motor (REP 4.0.5).
PEST Y-Axis Motor Faults
37,035.44 The Y-Axis Motor is drawing less power than expected.
37,036.45 The Y-Axis Motor is drawing too much power.
Table 1 37,03X.4x Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack References
Y-Axis Motor, PL 4.0 Electronics Module Power - Figure 9
Drum Assembly, PL 2.0
Electronics Module, PL 5.0 Electronics Module Power - Figure 9
Table 2 PEST Y-Axis Motor Faults Troubleshooting Procedure
Step Questions or Actions Yes No
1 Check the Drum rotation.
Does the Drum rotate smoothly?
Go to Step 2. Replace the Drum
Assembly (REP
2.0.3).
2 Check the Y-Axis Motor.
Remove the Y-Axis Belt (REP 2.0.4).
Does the Y-Axis Motor shaft rotate freely?
Go to Step 3. Replace the Y-Axis
Motor (REP 4.0.11).
3 Replace the Y-Axis Belt and test the Y-
Axis Motor.
Run the Service Diagnostics Y-Axis Drive
test.
Does the motor operate correctly?
Replace the Elec-
tronics Module (REP
5.0.5).
Go to Step 4.
4 Check wiring to the motor.
Is the wiring damaged?
Repair or replace the
harness.
Replace the Y-Axis
Motor (REP 4.0.11).

Xerox Phaser 8860 Specifications

General

Brand	Xerox
Model	Phaser 8860
Category	All in One Printer
Language	English