Administrator's Manual 23. Configuring Supplementary Services
Version 2.2.8 141 400HD Series IP Phones
23.3 Configuring Call Forwarding
Call Forwarding can be configured using the Web interface, Configuration File, or phone
LCD. In a BroadSoft environment, Call Forwarding can be configured in the BroadSoft
BroadWorks application server (see under Appedix A for detailed information).
To configure call forwarding using the Web interface:
1. Access the Services page (Configuration tab > Voice Over IP menu > Services).
Figure 23-3: Web Interface - Services - Call Forward
2. Configure the Call Forwarding parameters using the table below as reference, and then
click Submit.
To configure call forwarding using the Configuration File:
• Use the table below as reference.
Table 23-3: Call Forward Parameters
Parameter Description
Enable
[voip/line/%d/call_forward/enabled]
Enables the Call Forward feature.
[0] Disable
Enable (default)
Activate
[voip/line/%d/call_forward/active]
Activates call forwarding, if it was enabled with the
parameter above.
[0] (default) - Disable
[1] Enable
Note: Call Forwarding is typically activated in the
phone's LCD screen (see the User's Manual).
Call Forward Type
[voip/line/%d/call_forward/type]
Determines the condition on which incoming calls are
forwarded to another destination:
[Unconditional] Unconditional - incoming calls are
forwarded independently of the status of the line.
[Busy] Busy- incoming calls are forwarded only if
the phone is busy.
[No_Reply] No Reply (default) - incoming calls are
forwarded only if the phone does not answer before
a user-defined timeout.
Forward on No Reply Timeout
[voip/line/%d/call_forward/timeout]
If calls are forwarded when the condition is No-Reply,
then this parameter defines the time (in seconds) after
which incoming calls are forwarded when this is no
reply. Range:0 - 7200. Default: 6.
Forward Destination
[voip/line/%d/call_forward/destination]
The destination to which the call is directed when call
forward is activated.
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