Administrator's Manual 51. Creating a Crash Dump File
Version 2.2.8 265 400HD Series IP Phones
51 Creating a Crash Dump File
This section shows how to create a crash dump file using the Web interface. Crash dump
copies historical processes to a file. The file is created at the time the problem occurs. You
must send it to AudioCodes Customer Technical Support for troubleshooting.
To download a crash dump file using the Web interface:
1. Open the Crash Dump page (Status & Diagnostics tab > Diagnostics menu > Crash
Dump).
Figure 51-1: Web Interface - Crash Dump
Table 51-1: Crash Dump Parameters
Parameter Description
Total tombstones The number of crashes on the phone.
Last tombstone The date and time of the last crash (the exact time of the
crash).
2. Click Download to save the crash dump file on your computer.
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