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AudioCodes 420HD - Configuring Attended and Semi-Attended Call Transfer; Configuring Blind Transfer

AudioCodes 420HD
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Administrator's Manual 23. Configuring Supplementary Services
Version 2.2.8 155 400HD Series IP Phones
23.18 Configuring Attended and Semi-Attended Call
Transfer
This section shows how to configure a softkey with attended and semi-attended call transfer
functionality, using the Configuration File.
To configure a softkey with attended / semi-attended call transfer functionality:
Use the table below as reference:
Table 23-18: Configuring a Softkey with Attended and Semi-Attended Call Transfer Functionality
Parameter Description
[personal_settings/soft_keys/ongoing_call/
0/key_function]
Default: Hold. Change it to TRANSFER to
configure the softkey with attended /
semi-attended call transfer functionality.
23.19 Configuring Blind Transfer
You can configure a softkey with blind transfer functionality using the Configuration File.
To configure a softkey with blind transfer functionality:
Use the table below as reference:
Table 23-19: Configuring a Key with Blind Transfer Functionality
Parameter Description
[personal_settings/soft_keys/ongoing_call/
0/key_function]
Default: Hold. Change it to BLIND_TRANSFER
to configure the softkey with blind transfer
functionality.

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