AudioCodes 420HD - Configuring Programmable Softkeys (PSK)

Administrator's Manual 26. Configuring Keys
Version 2.2.8 189 400HD Series IP Phones
Parameter Name Description
personal_settings/soft_keys/psk/n-n/is_dial_re
quired=0 (Idle and Ongoing call states)
Where n-n is the PSK index number.
Determines whether a personal dialing code is
required for the PSK. When this parameter is
enabled, the user is prompted on the phone to
enter a personal code to activate this event.
For example, to connect to a Voicemail
server.
This parameter is only applicable when
'Programmable SK' is set as the key_function.
[personal_settings/soft_keys/psk/n-n/PSKlabel
] (Idle and Ongoing Call states)
Where n-n is the PSK index number.
Defines the PSK label which is displayed on
the phone's LCD screen for the configured
PSK.
This parameter is only applicable when 'PSK'
is set as the key_function.
[personal_settings/soft_keys/psk/n-n/prefix]
(Idle and Ongoing Call states)
Where n-n is the PSK index number.
Defines the prefix which sends a SIP INVITE to
the softswitch to activate this feature (event).
For example *70.
This parameter is only applicable when
'Programmable SK' is set as the key_function.
Up to 128 characters (any characters).
26.4.1 Configuring Programmable Softkeys (PSK)
You can configure a programmable key function and assign it to a softkey (Programmable
Softkey-PSK) for either idle state or call state. The PSK can be used for performing actions
such as connecting to a Voicemail (Ongoing Call state) server, returning the details of the
last call (Idle state), connecting to the Conference server (Idle state) and activate an intercom
(Idle state). When these softkeys are configured with such functionality, and the user presses
these softkeys, the Enterprise's server (softswitch or application server) is instructed to
perform these actions. The instructions to the softswitch or application server are applied
using a prefix in the SIP INVITE message. An additional feature enables the user to enter a
personal code before the softkey functionality can be activated.
For example, the user wishes to activate their Voice Mail to hear messages whenever the
softkey configured for this feature is pressed. In this case, the user dials a prefix, for example
*70, and then is prompted to enter a personal code to access their voice mail i.e not
configured on the phone, only entered e.g. '1234'. Once this code is entered, the user is
connected to the Enterprise's Voice Mail server and can listen to their messages.
The following example shows the configuration of softkey 0 for connecting to a Voicemail
server. Note that in this example, psk index-1 is assigned to function key-0.
personal_settings/soft_key/0/key_function=PSK
personal_settings/soft_key/0/psk_index=1
personal_settings/soft_keys/psk/1/is_dial_required=1
personal_settings/soft_keys/psk/1/label=Voicemail
personal_settings/soft_keys/psk/1/prefix=*70
Note:
• You can configure the PSK to perform any action that is supported by your
enterprises's softswitch or application server. AudioCodes provides the ability to
configure a calling prefix and a dialing code and to include these in the SIP INVITE.
• The PSK can only be configured using the Configuration File.