400HD Series IP Phones
Administrator's Manual 284 Document #: LTRT-11950
A.1.10 Displaying a Message in Agents' LCDs
Call center administrators can use a configuration file parameter to define a message that
will be displayed in agents' phone LCDs, for example: 'Reminder: Your calls might be
recorded'. Agents will then see this message, together with the date (in month/day format),
displayed in their LCDs when their phones are in idle state.
To display a message in Agents' phone LCDs:
Use the table below as reference.
Table 53-5: Displaying a Message in Agents' LCDs
Parameter Description
[system/display/message_on_screen]
Defines a message that will be displayed in
agents' phone LCDs together with the date (in
month/day format)
To Next Page
Loading...
