Epson Stylus Pro 10000 - Page 104

EPSON Stylus Pro 10000/10000CF/10600 Revision D
Troubleshooting Service engineer require message 97
SERVICE REQ. 00010003: PF motor in position time out

Problem
PF motor in position time out
 Explanation
This message appears and printer is stopped when the carriage or paper cannot
move into the last target position through PF motor control within the required
time during stop processing.
 Check Points
1. No dirt or foreign objects (dust, etc.) on PF encoder or Scale, PF.
2. No abnormality with PF timing belt and proper tension of the belt.
(Refer to 5.3.2 "PF timing belt tension adjustment")
3. No unusual loads on grid roller rotation.
4. PF motor resistance measurement. (approx. 6.7Ω)
If it is shorted, replace the C362DRV Board at the same time.
5. Perform encoder check with self-diagnostic program. (Refer to Chapter 5,
Section 5.3 "Sensor, PF Encoder")
6. Harness connections are correct and no shorts or wire disruptions.
 Solution
1. Replace the PF encoder sensor (5.3.2 "PF timing belt tension adjustment")
2. Replace the PF encoder (5.3.2 "PF timing belt tension adjustment")
3. Replace the C362DRV board (5.2.2 "Parameter Backup")
SERVICE REQ. 00010004: CR encoder checking error

Problem
CR motor encoder check error
 Explanation
This message appears and printer is stopped when the encoder pulse signal is not
input at the required interval at power on initialization or during CR motor
operation.
 Check Points
1. No dirt or foreign objects (dust, etc.) on CR encoder or Scale, CR.
2. No abnormality with CR timing belt and proper tension of the belt.
(Refer to 5.3.1 "CR steal belt tension adjustment")
3. No unusual loads on grid roller rotation.
4. CR motor resistance measurement. (approx. 6.7Ω)
If it is shorted, replace the C362DRV Board at the same time.
5. Perform encoder check with self-diagnostic program. (Refer to Chapter 5,
Section 5.3 "Sensor, CR Encoder")
6. Harness connections are correct and no shorts or wire disruptions.
 Solution
1. Replace the CR encoder sensor (5.3.1 "CR steal belt tension adjustment")
2. Replace the CR encoder (5.3.1 "CR steal belt tension adjustment")
3. Replace the C362DRV board (5.2.2 "Parameter Backup")
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