EPSON Stylus Pro 10000/10000CF/10600 Revision D
Troubleshooting Outline 80
3.1 Outline
See this chapter for detailed troubleshooting instructions if the printer is not working
properly.
3.1.1 First...
Before starting, confirm or attempt the following:
I carry out the confirmation of the obstacle contents with the liquid crystal
display message and light emitting diode display of operation panel.
A foreign object has entered the printer and has become an obstacle to normal
operation.
If the LCD display displays “Ready” when the power is on, print a status
sheet. Press the SelecType button twice to access the “Test Print Menu”, press
the Item + button until you see “Print Status Sheet”, and then press Enter.
By checking the Status Sheet you can determine whether the cause of the
problem is the printer itself (i.e. a part has been used beyond its useful life) or
a user-defined control panel setting.
The printer is not abnormally dirty. Clean if necessary.
The printer parts are original or EPSON replacement parts and no part of the
printer is deformed or out of shape in any way.
The connectors are properly fixed with no damage to them or any of the
harnesses.
The cams and gears inside the printer are not worn, not wearing out unevenly,
and are connecting properly/turn freely.
The rubber pads on the rollers are not dirty. Clean if necessary.
The rubber pads on the rollers are not worn, not wearing out unevenly, and are
connecting properly/turn freely.
If necessary, reset the NVRAM parameters to the factory default parameters.
Maintenance Mode 2 > Counter Init. Menu > NVRAM Init.
3.1.2 Troubleshooting practice
This section describes how to diagnose printer errors. Troubleshooting is divided into
the following categories.
Trouble-shooting based on o error display
3.2. Trouble-shooting by error display (the object: the user, service man).
3.3. Service ma n correspondence errors (the object: service man)
Trouble-shooting based on the o printing result
The trouble-shooting based on the 3.4 printing result(the object: service man)
Thereafter, I explain the confirmation point and also confirmation contents on trouble-
shooting in terms of the above item
C A U T I O N
Before beginning disassembly turn the printer off, wait for a few
seconds after the LCD panel goes blank, and then remove the
power cord from the outlet.
The printer tools mentioned in the following pages have been
tested and are proven to preserve the quality of the printer. The
use of other, non-standard tools is not supported.
Only use the type of oils and lubricants described in this manual.
Always perform adjust procedures as described in this manual.
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