Troubleshooting
Error Message Error Condition How to troubleshoot:
Printer error. Door is open. The printer door is open. 1. Close the printer door.
2. Select Start Rhythm to
restart rhythm printing.
Table 94: Printing Errors Encountered During Printing of the List of Stored
Records
Error Message Error Condition How to troubleshoot:
Printer error. Paper jam
detected.
Paper is jammed. 1. Carefully remove the stuck
paper from the rollers
inside the printer and
verify that the remaining
papers are loaded
correctly in the tray.
2. Select Print List from the
Files Manager to restart
printing of the stored
records list.
Printer error. Out of paper. The paper tray is empty. 1. Insert sufficient paper in
the paper tray.
2. Select Print List from the
Files Manager to restart
printing of the stored
records list.
Printer error. Door is open. The printer door is open. 1. Close the printer door.
2. Select Print List from the
Files Manager to restart
printing of the stored
records list.
Cannot perform action while
printing
You have tried to perform
below actions while printing a
patient report:
• Start a test for a new
patient
• Delete the patient report
• Change speed, gain, or filter
• Access User Menu
• Access Orders, Files, or
Queue lists
• Power off, lock, log out,
standby, or privacy mode
Perform only the allowed
actions.
278  MAC
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