GE MAC 5 A4 User Manual

Troubleshooting
Table 95: Printer Errors Encountered During Printing via Network Printer
Error Message Error Condition How to troubleshoot
Network printer offline • The network printer is
power off.
• The network printer is not
connected to network
• Network Printer IP address
changed
Turn on the network printer,
connect it network, and check
network printer IP Address is
same as configured on MAC 5
device.
Network printer toner low The cartridge of the network
printer is nearly out of use.
Replace the cartridge in the
network printer
Network printer media empty The network printer paper tray
is empty.
Insert sufficient paper in the
paper tray.
Network printer paper jam Paper in the network printer is
jammed.
Carefully remove the stuck
paper from the printer and
verify that the remaining
papers are loaded correctly in
the tray.
Network printer
authentication failure
Network printer requires a
username and password to
accept printing job.
• User did not configure
username and password in
network printer correctly
• Network printer username
and password changed
Correct username and
password on the MAC 5 device.
Network printer unknown
error
Unknown error in printer Restart the system to check
if the error is resolved. If the
error persists, contact your GE
Healthcare Service Support
representative.
Table 96: Common Printer Errors
Error Message Error Condition How to troubleshoot:
Low Battery. Printer is
disabled. Connect power cord.
Low battery Connect the power cord.
High printer temperature.
Printer disabled. Contact
Service.
High printer temperature Restart the system to check
if the error is resolved. If the
error persists, contact your GE
Healthcare Service Support
representative.
5864335-001-1  MAC
™
5 A4/MAC
™
5 A5/MAC
™
5 Lite 279

GE MAC 5 A4 Specifications

General

Brand	GE
Model	MAC 5 A4
Category	Measuring Instruments
Language	English